“We were very satisfied with the professional team – despite the tight schedule, the study organizers met the deadlines, the results were presented accurately and differently than usual, for example, the clinic patient journey as a visual poster.
Areas in need of development were given a voice through patient quotes, which speaks volumes. Every bottleneck was accompanied by a solution proposed by the patients, which makes the study results easily applicable, while the focus remains on the patient with his wishes and needs.
I would recommend Centre for Anthropology to others in the same field as well, to be a part of a new and interesting approach to the patient experience.”